Featured Writer
Member Since November 15, 2010

Recent Activity by AOLHelp.Erin


Answered: Mac user, running a PowerPC Powerbook G4. OS 10 ...

Thanks for the additional information. We are aware of this particular issue and are working on a fix. We do apologize for the inconvenience. Thank you for your patience.

Answered: When I try to attach a file to an email it won ...

Hi, Michelle: Please contact our Mail Support Team. They can be reached via: Web form: Twitter: @aolmailhelp or, Facebook: ...

Answered: Close my account

Hi, Lori: I apologize for the inconvenience. Have you tried calling the following number: 1-877-786-0722 (Monday through Friday, from 8AM to 10PM ET)?

Answered: Is there a pending Windows RT version for AIM?

I am not aware of anything at the moment.

Answered: Can't access mail on and updating my ...

Hi, Sherry: Please reach out to our Mail Support Team here: You can also reach them on Twitter @aolmailhelp or on Facebook: ...

Answered: I want to cancel a user name

Hi, Nancy: Please refer to the instructions listed in the article below. Remove or delete AOL Usernames

Answered: Having trouble installing new mcaffe software

Hi, Christina: I'm sorry to hear that. Please let me know if the instructions in the article below help to solve this issue? Install McAfee Internet Security Suite - Special edition from AOL

Answered: How do I disable the sound that comes when ...

Hi, Donald: Please refer to the help article below. Enable AOL sounds and adjust volume on my computer

Answered: AOL is remembering screen name and password ...

Hi, Karen: Happy to help! Please refer to the instructions in the article below. Why is my Password saved when I sign in to AOL Mail?

Answered: 9.7 Desktop

Hi, gmabrenda: I'm not sure I understand. Are you wanting to open multiple tabs in one window? If that's the case, there should be a button in the right corner with a blue plus sign that says "New ...


Topics of Interest

AOLHelp.Erin did not provide topics yet.


AOLHelp.Erin has no contacts.


Dot Mathis says:
"Erin~~Thank you VERY much for resolving my problem. My Favorites have been restored!! Dot Mathis"