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Member Since November 15, 2010
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Recent Activity by AOLHelp.Erin

Answered: Change Gathr Email

Hi, Ray: Please give us a call at: 855.405.2008. We're open from 8 AM to 8 PM, 7 days a week. One of our service representatives will be happy to help you. Thanks!

Answered: Cookie Exploit

Thanks for the report. We take privacy and security seriously. We'll forward it onto our team to review.

Answered: Saved pictures

Hi, there: So I can better assist you, could you provide me with additional details. Thank you.

Answered: Apple ID

Hi, Willie: My best suggestion would be to contact Apple support directly. Thank you.

Answered: What happened to, and to ...

Hi, Matt: I apologize for the delay. If you have previously registered for cash back shopping rewards on, you will be paid any accrued rewards you earned through the site ...

Answered: Strange characters on aim

I do apologize for the inconvenience. We have notified the AIM team of the problem you are experiencing.

Commented: About AOLHelp.DSN's answer

My best suggestion would be to contact our Mail Support Team. They can be reached via Web form here: Thanks for your patience.

Answered: 2 step verification?

Hi, Jacky: At the moment we do not offer this, but we do believe everyone should have a secure AOL Account and are regularly looking at new capabilities to benefit the security of our users. For more ...

Answered: Address bar and default search are missing

Hi, RG: This doesn't sound like an AOL issue, but I'm happy to try and help. At the top of your Toolbar, locate the gear icon and find "Customize Toolbar." You should be able to add the Google ...

Answered: Alternate email address no longer exists. Forgot ...

Hi, Elizabeth: Thanks for the update - I do apologize for the inconvenience. Please try calling the following number for assistance: 1-855-622-4946. Thank you for your patience.


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Dot Mathis says:
"Erin~~Thank you VERY much for resolving my problem. My Favorites have been restored!! Dot Mathis"