AOLHelp.Erin
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AOLHelp.Erin

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Member Since November 15, 2010
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Recent Activity by AOLHelp.Erin

Answered: How do you sort by group names

Hi, there: If you want to change the order of those groups, you have to do that in AIM 7. The change would then reflect in AIM 8. Unfortunately, there is no way to reorder these groups in AIM 8. To ...

Answered: Reset password(s) do NOT work

Hi, Barbara: I apologize for the inconvenience. Please contact our Mail Support Team. They can be reached via: Web form: http://t.co/0a6HwpM Twitter: @aolmailhelp or, Facebook: http://www ...

Answered: Smtp server ID

Hi, Pat: For assistance, please refer to the AOL Postmaster site: postmaster.aol.com. Thank you.

Answered: No e-mails reaching me.

Hi, Leslie: I believe the issue has been fixed. Is your friend still receiving "bounced" emails from you? If so, please let me know. Thank you.

Commented: About AOLHelp.Erin's answer

Hi, Vicki: Please refer to the information in the article below for assistance. Image challenge FAQs

Answered: Anyone having an issue with receiving mail ...

I apologize for the inconvenience. If you continue to experience this issue, please let me know. Thanks for your patience.

Answered: Anyone having an issue with receiving mail today?

Hi, Everyone: I apologize for the inconvenience. The issue should be fixed. If you continue to have problems, please let me know. Thanks for your patience.

Answered: Delivery Failure Notice

Hi, there: I apologize for the inconvenience. Please let me know if you continue to experience problems. Thanks for your patience.

Answered: I'm not able to receive emails on my aol ...

Hi, there: I apologize for the inconvenience. The issue should be fixed. Thanks for your patience.

Answered: Inbox not receiving all messages

Hi, Liz: I apologize for the inconvenience. The issue should be fixed. Thanks for your patience.

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Dot Mathis says:
"Erin~~Thank you VERY much for resolving my problem. My Favorites have been restored!! Dot Mathis"