AOLHelp.Erica
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AOLHelp.Erica

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Member Since October 20, 2010
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Recent Activity by AOLHelp.Erica

Answered: I reinstalled the software. I'm still having ...

If you are getting a number to call, please try calling so that you can explain what's happening to our support staff, They may be able to help.

Answered: I just installed AOL desktop 9.7 on a different ...

Hello, Please click on the article link below and try the solutions listed there. AOL Favorite Places are missing

Answered: How do i access spam settings

1. Open your mail. 2. On the top right side, click Options. 3. Click Settings. 4. Select Spam Settings in the left menu.

Answered: Why can't I get access to My Portfolios today?

Hello, We are currently experiencing an internal error. We apologize for any inconvenience and appreciate your patience as we quickly work to solve this issue.

Answered: My AOL Computer Checkup is not opening up now?

Are you receiving an error message? Try calling 1-866-485-9225 for assistance.

Answered: I downloaded the desktop. It says my screen ...

You do not have to be a paid member to access the desktop. Have you tried re-installing the software?

Answered: Problems with aol desktop on mac

Hello. Have you tried re-installing the software?

Answered: Virus?

Before opening any email, please make sure it is a legitimate email from AOL. Click on the below article link to view what AOL Communications will look like. AOL Certified Mail

Answered: I forgot the answer to my security question ...

Please click on the article link below to view instructions on how to change your security question. I forgot the answer to my AOL Account Security Question

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Compliments

inderlty says:
"contact list comes and goes never the same ??"
stacy says:
"thank you Erica, my emails were restored."