AOLNamita
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AOLNamita

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Member Since November 14, 2008
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Recent Activity by AOLNamita

Commented: About AOLNamita's answer

@Shree: I just sent you another invite on you @ygm.com account. I hope it all works for you this time around.

Commented: About AOLNamita's answer

Please follow this post: http://aol.it/mailissues to get the latest update

Commented: About AOLNamita's answer

@sperez0214: The issue you are encountering is specific to the issue we are currently working on resolving. Please follow this post: http://aol.it/mailissues Thank you very much for your ...

Commented: About AOLNamita's answer

@Shree: When you login to the old interface (with your AOL.com address) at http://mail.aol.com, are you able to view the "Switch to Phoenix" link at the top left hand corner. Can you click on this ...

Commented: About AOLNamita's answer

@Shree: You can send me any email address(non AOL) and I can send you another invite. Also, can you try to login directly at http://phoenix.aol.com with the AOL user name you tried the first time and ...

Commented: About AOLNamita's answer

@Shree: we are currently looking what we can do for you. In the meantime can you help me understand what error message you got when you first tried to use the Invitation?

Commented: About AOLNamita's answer

Can you just enter your username(Hiltw) and password at the login screen (http://phoenix.aol.com) and not try to create a new account. Does that work?

Commented: About AOLNamita's answer

You should have no trouble doing that if you were to add those accounts to be viewed in Project Phoenix. Add Yahoo Account Add Gmail Account while configuring the two accounts you will be asked ...

Commented: About moguns's answer

@moguns: Phoenix mail is a webmail application. To access it from within AOL 9.6 you will need to launch the AOL browser and type in http://phoenix.aol.com. Since there is no additional install needed ...

Commented: About AOLHelp.Erin's answer

@Matt: I am sending an email to you from mailproduct@aol.com walking you through the steps your wife needs to take in order for her screen name to be independent. Lets take this one offline.

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Janice says:
"I am happy to know that this is being review. like everyone my rsvp' for a benefit ball are tied up in this aunlike big business our group will be stongly affected by this. any idea at all when messages will be retwhei have only one week left for function."
cmckinel says:
"does this mean if my mail folders haven't been restored, they may be by friday end of day? "
nacorn says:
"Thanks Namita I am sure you are stressed with answering all these questions, but can you let the public know a bit more at just what the problem really is?"
miglasser says:
"As a free user, I am happy that AOL gives me what it does and outages can be expected from time to time. I've been using aol for at least 20 years (has it been that long?) and can't ever remember an issue like this. I wish my own business had that kind of track record. Thanks for the help!!!!"
sixties1 says:
"please just assure us the email wil be restored when this work is over..omg i have 35 companies that use this."
TaraGone says:
"I'd like to say that I appreciate the fact that you are helping people with their AOL issues. I especially appreciate that you wait until people ask a question instead of anticipating what might be asked and then asking and answering it yourself."
rimanz says:
"Thanks Namita! I appreciate the info. Now I know I am not the only one with this problem. rimanz"
threebluefishing says:
"thank you so much for your help...really appreciate it"