AOLNamita
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AOLNamita

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Member Since November 14, 2008
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Recent Activity by AOLNamita

Answered: Why, when I log into Phoenix Mail, I get the ...

Sorry to hear that! Can you try the following Login to http://mail.aol.com (Classic Mail) Click on "Switch to Phoenix" top left hand corner and let me know if you are now able to access Phoenix ...

Commented: About AOLNamita's answer

@Shree: When you login to the old interface (with your AOL.com address) at http://mail.aol.com, are you able to view the "Switch to Phoenix" link at the top left hand corner. Can you click on this ...

Answered: Can't convert existing account

@Hilton: can you try to access Phoenix directly at http://phoenix.aol.com? Does that work?

Answered: Project Pheonix Invitation not working !!!

@ Shree: Our team has found that you did accept the invite and created a wow.com account. Can you please try and login with either the @aol.com account or the @wow.com account directly at http ...

Commented: About AOLNamita's answer

@Shree: You can send me any email address(non AOL) and I can send you another invite. Also, can you try to login directly at http://phoenix.aol.com with the AOL user name you tried the first time and ...

Commented: About AOLNamita's answer

@Shree: we are currently looking what we can do for you. In the meantime can you help me understand what error message you got when you first tried to use the Invitation?

Answered: I am signing into aol.com and putting in my ...

@catanesi: can you launch a browser and type in http://mail.aol.com and let me know if you are now able to access mail.

Answered: Remove billing information from free account

can you log in to myaccount.aol.com and make sure you edit your information there. If you encounter any issues, do let me know.

Answered: Project Pheonix Invitation not working !!!

@Shree: When I try to send you another invite for the Screen Name you sent, I get a message stating that that screen name is already using Phoenix. Do you wish me to send you an invite on any other ...

Commented: About AOLNamita's answer

Can you just enter your username(Hiltw) and password at the login screen (http://phoenix.aol.com) and not try to create a new account. Does that work?

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Compliments

Janice says:
"I am happy to know that this is being review. like everyone my rsvp' for a benefit ball are tied up in this aunlike big business our group will be stongly affected by this. any idea at all when messages will be retwhei have only one week left for function."
cmckinel says:
"does this mean if my mail folders haven't been restored, they may be by friday end of day? "
nacorn says:
"Thanks Namita I am sure you are stressed with answering all these questions, but can you let the public know a bit more at just what the problem really is?"
miglasser says:
"As a free user, I am happy that AOL gives me what it does and outages can be expected from time to time. I've been using aol for at least 20 years (has it been that long?) and can't ever remember an issue like this. I wish my own business had that kind of track record. Thanks for the help!!!!"
sixties1 says:
"please just assure us the email wil be restored when this work is over..omg i have 35 companies that use this."
TaraGone says:
"I'd like to say that I appreciate the fact that you are helping people with their AOL issues. I especially appreciate that you wait until people ask a question instead of anticipating what might be asked and then asking and answering it yourself."
rimanz says:
"Thanks Namita! I appreciate the info. Now I know I am not the only one with this problem. rimanz"
threebluefishing says:
"thank you so much for your help...really appreciate it"