AOLNamita
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AOLNamita

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Member Since November 14, 2008
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Recent Activity by AOLNamita

Answered: Where do I go to find emails I sent using an email ...

Please check out our Current Known Issues list here to help address your concern... http://help.aol.com/help/microsites/search.do?cmd=displayKC&docType=kc&externalId=52982

Answered: Mail confusion and color coding accounts

Can you walk me through the confusion you are having and I''ll see if I can help address. How many accounts do you have setup in Phoenix? We can surely look at color coding, feel free to visit our ...

Answered: How do I cancel Phoenix without affecting my ...

Just so I understand your ask. Would you like to cancel the email address that you are currently logging in to Phoenix with? is that different from your AOL account? You can still access AOL mail on ...

Answered: Hi. Is it possible to add the possibility to ...

Yes, this should be doable provided you change the Browser Character encoding to what you prefer (Hebrew). Can you try that and let me know if that works for you!

Answered: How can I stop phoenix from deleting all my news ...

This was a problem on our side that now stands resolved! Please do let me know if you continue to encounter this issue.

Answered: I have a Project Phoenix account. I want ...

Would you like to create a new email address? If so, go to http://mail.aol.com. If this does not address your concern feel free to respond to this post and I'll continue to assist.

Answered: No Phoenix Invite after "Finally Phoenix Landed ...

This should be addressed with an email from mailproduct@aol.com. but do let me know if you have other concerns and we'll be happy to assist.

Answered: Some contacts are not in the page of contacts ...

More info on Contacts can be found on our help page here. If you need additional info on View All Contacts, click on the help page here. If there is an outstanding concern please continue to respond ...

Answered: Can't send aol kids mail from ipod

@eecphillips: can you share a phone number that we can reach you at and the time of day that suits you best. Feel free to share this with me at mailproduct@aol.com.

Answered: In Phenix mode I get email to my Other account ...

Can you share the error message that shows up when you try and read. Also you might want to delete the AOL account from Phoenix and re add it back and let me know if that rectifies the "Read ...

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Janice says:
"I am happy to know that this is being review. like everyone my rsvp' for a benefit ball are tied up in this aunlike big business our group will be stongly affected by this. any idea at all when messages will be retwhei have only one week left for function."
cmckinel says:
"does this mean if my mail folders haven't been restored, they may be by friday end of day? "
nacorn says:
"Thanks Namita I am sure you are stressed with answering all these questions, but can you let the public know a bit more at just what the problem really is?"
miglasser says:
"As a free user, I am happy that AOL gives me what it does and outages can be expected from time to time. I've been using aol for at least 20 years (has it been that long?) and can't ever remember an issue like this. I wish my own business had that kind of track record. Thanks for the help!!!!"
sixties1 says:
"please just assure us the email wil be restored when this work is over..omg i have 35 companies that use this."
TaraGone says:
"I'd like to say that I appreciate the fact that you are helping people with their AOL issues. I especially appreciate that you wait until people ask a question instead of anticipating what might be asked and then asking and answering it yourself."
rimanz says:
"Thanks Namita! I appreciate the info. Now I know I am not the only one with this problem. rimanz"
threebluefishing says:
"thank you so much for your help...really appreciate it"